Saturday, September 27, 2008

MY FIRST EXPERIENCES IN BLOGGING

This is my first experiences using blog to doing my assignment in subject Organizational Behaviour For knowledge Management (OBKM) teaching by Mr Gerald Goh in this long trimester. I feel luckily and happy because this was my last blog that I need to do in this subject. In this last blog, Mr Gerald Goh wants us to comments of our experience in blogging this trimester.

I still remember when I came into the OBKM class in first day, where Mr Gerald Goh announced that our assignment must be done it in the blogspot. At that time I feel shock because I didn’t what is the blogspot is. But hopefully my friends Miss Lillian voon has explain it to me, where I needed to create my own blog in www.blogspot.com.

Before I go no, according Google search engine the weblog is a Web site that contains dated text entries in reverse chronological order (most recent first) about a particular topic. They can be written by one person or a group of contributors. Entries contain commentary and links to other Web sites, and images as well as a search facility may be included and may also contain video.

Actually, this is my first time know the blogging so I would not know what is the blogging about? However the first perception on blogging that I know is a kind of sharing the personal detail or information in the Internet same like the personal diary. I have hear the word blogging with my friend when I join them where they all talking very frequent as know it must very popular thing. Example was one of my friend has 5 of the weblog, maybe he very love in sharing he personal information with he friends in weblog. However, now I already know the weblog is, and I will not amuse by my friends again. THANKS to my OBKM lecturer because let us do the assignment in the form of blogging.

Because of first time in blogging, I feel a little stress where my first and second blog need to be re-do back again because the assignment that I done is out of the topic and didn’t meet the theory. Hopefully my OBKM lecturer teaching us how to maintain and manage the stress, so I not to prefer jump because of stress (joking ok).

What do I think of blogging as a form of assignment? Wow this is a good asking question. In my whole life I never done my assignment in weblog when I first came in Multi Media University (MMU). However, I like doing assignment in the weblog. why? Because it was save our paper or resources and our money and time, example was not like others assignment that our lecturer needs us to print out in the form of hardcopy and softcopy before we summit it, where we need to use our money in printing and binding (waste money and time), but softcopy is ok la. Therefore, I think blogging as form of assignment is quite good and interesting and also makes me learn something new thing.

In term of challenges, I think it is not too difficult to me, where is depend on the question or tasks that provide by our lecturer. However, in this time I think is was very hassle (maybe for me only) to do the blog. I was saying that because first and second blog I re-do again maybe I lack of provide the example and experiences compare with others. Some time also I really want to prefer others assignment papers where I only need to do (Introduction, research methodology, recommendation, conclusion and etc). But is time, I need to read others blog to understand their theory and example to make sure that I will not do wrong again in next tasks. And in there, I has learn that I must improve my reading and writing well through the blogging. Beside that, it also has challenges to me because difficulty in upload the picture and video to my blog, but hopefully I applies Holland’s Occupational Choice theory which I need to success in my career I must depend on my-self and Individualism person so I settle it by my-self where I able to upload picture only. And in here I has learn that I need to applies collectivism to know more others knowledge where is suited to my major Knowledge Management and must know more the information and technology well for the future used.

The reflection part is the most difficult part to me, because very times I do the reflection I need to prefer my classmate blog first to understand more clearly what the reflection is about. Besides, Mr. Gerald always told me that i was lack of reflection in my blog. For example in my first blog (values play a pivotal role in KFC restaurant), there was a lot of mistake or my reflection not meet the theories. So in there I was a little stress, which I will lose my marks in there (30% in reflection). But, I have give change to do the better reflection portion in my blog although it might difficult and I want to make all the readers to understand what I am saying about and will not feel bored in my blog when they read through it.

In this blog also, I can applies to one of the theory is called the Johari Window theory, for example, when I blogging I will share my knowledge and tell to my friend about what I am saying, and then I will receive their feedback about my performances. Besides that, I also can be more to contact or interacting with my friends through this weblog, which can increase our relationships also. So blogging is a popular way to sharing knowledge although there was some of them still didn’t know this kind weblog yet.

Last for me, this whole blogging as a form of assignment is really good for both the students and the lecturers. It really saves time, and makes knowledge sharing easier. I think this kind of activities should be more practiced in the university by the lecturers. And lastly, I want thanks to all my OBKM friends in helping me when I have difficulty and Mr Gerald Goh teaching us this trimester. (GOOD LUCK TO YOU ALL IN FINAL)





REFERENCES:

1. www.google.com

2. McShane & von Glinow2007, from Organizational Behaviour, McGRAW. HILL INTERNATIONAL EDITION.










Thursday, September 25, 2008

knowledge Sharing

Implementing knowledge management is difficult in organizations because many employees are afraid to share their knowledge. This sentence is true for me because nowadays people are afraid to share their knowledge and experience with other because want to keep in the job position. We need to change the people mind that “sharing knowledge” is the common cultural in our life. Therefore, I will suggest way to encourages people thought to share their knowledge.

Before we go on, I will discuss about what are the different between knowledge and knowledge management to make more understanding and interesting of our discussion. Knowledge has two types: “Tacit and Explicit Knowledge”. Tacit or uncodified knowledge is considered more valuable because it provides context for people, places, ideas, and experiences. Effective transfer of tacit knowledge generally requires extensive personal contact and trust. Example, the team meeting and discussion. On other hand, explicit or codified knowledge is obvious and easy to communicate to others. Example, specific instructions by supervisor to employees on how to operate machinery.

Figures: Nonaka's spiral of knowledge

There are many definitions of Knowledge Management (KM) and one of the definitions by the person Hibbard. Knowledge Management is the process of gathering a firm collective expertise where it resides in database, on paper, or in peoples head and distributing it to where it can help produce the biggest payoff. (Hibbard 1997).

Beside that, KM is the discipline of capturing knowledge-based competencies and then storing and diffusing that knowledge into business. It is also the systematic and organised attempt to use knowledge within an organization to improve performance. (KPMG 2000) KM is conscious strategy of getting the right knowledge to the right people at the right time, it also helping people share and put info action in way that strives to improve organisational performance. (O Dell catal 2000).

I here want suggest that the places such as knowledge bank are able to encourage people to share knowledge, expertise, and experiences on the better way. Example knowledge Bank in Multimedia University Malaysia, all staff and students are freely share of their knowledge in that bank. With this system student and staff can access to the knowledge bank and get the information they required on doing assignment and staff can get the knowledge to preparing learning material to students and also this create a better cultural on this university between staff and students.

Knowledge bank is a better way to share knowledge because people are afraid, ashamed and feel not secure to do sharing in openness and this will waste the knowledge, but with knowledge bank people can share their expertise and knowledge in the free way without any cost( just sign up) and in any time they want (password and user ID).

The most effective way to encourage people to share knowledge was motivating them with rewards. There are many types of the rewards such as membership and seniority-based, job status, competencies-based rewards and performances based rewards. As we know people are greedy with money and will not share anything if they do not have any benefit or rewards, so with power of money we can encourages them to share their expertise and idea to organisation and people. For example, the motto competitition in Multimedia University (MMU) encourages the students to come out the new motto for MMU by giving them the certificate and rewards to the winner. So rewards are playing an importance tool to people to share out their knowledge.

I still remember with my topic of my assignment, the communities of practises (CoPs)This is the knowledge management best tool. Communities of practise is a place people to exchange, to reflect and a place to find new information, and etc. With CoPs , member of a community tend to make better progress, knowledge are through enculturation (collective memory) and good communities are knowledge management awareness. Besides that, CoPs is one of the most effective ways to create and leverage the knowledge an organization needs to sustain a strategic advantages.


Community of Practise Model

Theory of learned needs

Need for Achievement (nAch)

People with a high need for achievement (nAch) seek to excel and thus tend to avoid both low-risk and high- risk situations. For example, achievers avoid low-risk situations because the easily attained success is not a genuine achievement. In high-risk projects, achievers see the outcome as one of chance rather than ones own effort. High Need for achievement individuals prefer work that has a moderate probably of success. Achievers need regular feedback in order to monitor the progress of their achievements. They prefer either to work alone or with other high achievers.


Need for Affiliation (nAff)

Need for affiliation (nAff) refers to a desire to seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontation. Those with a high need for affiliation (nAff) need harmonious relationships with other people and need to feel accepted by other people. They tend to conform to the norms of their group. High Need for Affiliation individuals prefer work that provides significant personal interaction. They perform well in customer service and client interaction situations.


Need for Power (nPow)

People with a high need for power (nPow) want to exercise control over others and are concerned about maintaining their leadership positions. A person need for power (nPow) can be one of two types – personal and institutional. Those who need personal power want to direct others, and this need often is perceived as undesirable. Persons who need institutional power want to organize the efforts of others to further the goals of the organization. For example, manager with a high need for institutional power tend to be more effective than those with a high need for personal power.


In my perspective, knowledge is very valuable intangible asset, but without sharing knowledge people will lost a lot of experience and expertise that can’t be find back if knowledge is died. So share the knowledge when we still alive in the way that I has suggested as above.


REFERENCES

1. http://www.wikipedia.com

2. McShane & von Glinow2007, from Organizational Behaviour, McGRAW. HILL INTERNATIONAL EDITION

3. http://www.knowinc.com

4. http://tecfa.unige.ch/guides/tie/html/tie-talk06/tie-talk06-20.html

5. http://informationr.net/ir/8-1/paper142.html